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Software for complaints and disputes committees

Your committee decides. Adminio does the rest.

The platform for complaints and disputes committees. From intake to advice in one environment, with deadline tracking, hearing both sides and your own templates built in. Set up around your rules and the way you work.

app.adminio.nl/cases
Adminio workspace of a committee member: open case files, hearings and draft advice
  • 49 committees analysed
  • 80,000+ rulings at hand
  • 10+ years of hands-on experience
  • 2 founders active on committees
The Adminio platform

Your committee weighs the case. Adminio prepares everything else.

The committee always decides on the advice itself. Adminio makes all the work around it faster, more complete and less fragile. For the secretary, the committee member and the chair.

The secretary

The manual work goes faster

Deadline tracking, case file building and decisions in your own template. Secretariat work gets faster and clearer. Correspondence takes a few clicks instead of starting from scratch. The platform works alongside your secretary; it does not replace them.

The committee member

The groundwork is done

You know the law, but nobody carries 80,000 rulings in their head. For every case, the relevant legislation, similar complaints and rulings are ready, and for your advice the platform drafts a well-founded concept for you to refine. Not sure exactly what was said at the hearing? The assistant points you to the exact moment in the transcript.

The chair

You stay in control

Adminio gives you the overview: where every case stands, whether deadlines are being met, and how similar complaints were decided before. The annual report builds itself from your own case files, with key figures, lead times, trends and insights into the types of complaints that year. Reporting to the board takes an afternoon, not weeks.

Why Adminio

One environment

Everything in one system

Intake, case file, scheduling, hearing, advice and archive. The entire complaints procedure in one secure environment where complainant, respondent and committee work together. Hearings are scheduled in a few clicks, the minutes are written up automatically and the draft advice is ready. Parties can even respond by email: documents are filed in the right case automatically.

The groundwork done

An assistant that does the digging

The case file is built, organised and summarised automatically. The hearing is written up and the advice prepared. The assistant searches the documents and finds similar rulings and legislation, with explanations and summaries. If what was said at the hearing differs from what is in the documents, the assistant flags it straight away.

Built around your rules

Set up the way you work

We configure Adminio around your rules of procedure, your templates and your roles. Your ongoing cases come along, and you decide when to go live.

Adminio is built by people who know this work from the inside. Our founders have worked in the housing sector for years, and one of them has long served on disputes committees. That experience is in everything we build. Today Adminio also supports complaints committees in healthcare and education.

Frequently asked questions

Adminio is a platform for formal decision-making, built for complaints, disputes and objections committees in housing, healthcare and education. It structures the full procedure: intake, case file, hearing, advice and publication. An assistant builds and summarises the case file, writes up the hearing automatically and has the relevant case law and legislation ready for every case. We configure Adminio around the committee's own rules and templates.

No. Adminio is software for your committee and your secretariat. Your secretary keeps doing the work, with a platform that largely prepares case files, minutes and correspondence. Your committee weighs the case and decides on the advice. If your committee has no secretary of its own, we are happy to put you in touch with a secretariat office that works on Adminio.

Organisations working with Adminio save on average 30 to 60% of secretariat work, and the time from complaint to advice drops noticeably. In an introductory call we calculate it for your situation, with your own numbers.

Adminio has a fixed, predictable annual price based on the size of your organisation. No hidden costs, no mandatory add-ons. After an introductory call you receive a tailored quote.

We set up your environment based on your rules of procedure and templates. Most committees are live within five working days; others take a few weeks. Your way of working stays the starting point.

Curious whether Adminio fits your committee?

Book a 30-minute call. You tell us how your procedure runs today, and we show you what Adminio changes. Then you decide, in your own time.

Book a call →
mr. drs. Kevin Korevaar

mr. drs. Kevin Korevaar

Legal expertise and architecture · Member of a housing-sector complaints committee

mr. drs. Philip van Moll

mr. drs. Philip van Moll

Founder, former Big4 and tech

You are
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